Privacy Policy Page

Privacy Policy

Welcome to OnKart.pk.
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website, https://www.onkart.pk, or use our mobile application (collectively, the “Platform”).

By using OnKart.pk, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information to provide you with a safe, smooth, efficient, and customized shopping experience.

a. Personal Information
When you create an account, place an order, or contact us, we may collect:

• Full Name

• Email Address

• Phone Number

• Shipping and Billing Address

• Payment Information (processed securely through third-party gateways)

• Login credentials (username, password)

b. Non-Personal Information
We may collect:

• Browser type and version

• Device type and operating system

• IP address and location data

• Pages you visit and time spent on our platform

2. How We Use Your Information

We use your data to:

• Process and fulfill orders

• Provide customer support

• Improve our services and user experience

• Personalize recommendations and promotions

• Send order updates, marketing offers, and important notifications

• Prevent fraudulent transactions and enhance platform security

3. Sharing Your Information

We do not sell your personal information. However, we may share data with:

• Vendors/Sellers: To fulfill your orders and coordinate deliveries

• Courier Partners: For shipping and delivery

• Service Providers: For analytics, marketing, and platform maintenance

• Legal Authorities: When required by law or to protect our legal rights

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you signed in

• Remember your preferences

• Analyze traffic and improve site performance

• Display relevant ads

You can manage or disable cookies through your browser settings, but some site features may not function properly if cookies are disabled.

5. Data Security

We implement advanced security measures to protect your information, including:

• SSL encryption

• Secure servers and firewalls

• Limited access to personal data by authorized personnel only

However, no online platform is 100% secure. We encourage you to use strong passwords and keep your account information confidential.

6. Your Rights

You have the right to:

• Access and review your personal data

• Correct or update inaccurate information

• Request deletion of your account

• Withdraw consent for marketing communications

To exercise these rights, please contact us at info@onkart.pk.

7. Third-Party Links

Our Platform may contain links to external websites or apps. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before sharing any personal information.

8. Children’s Privacy

OnKart.pk does not knowingly collect personal data from individuals under the age of 13. If we discover such data has been collected, it will be deleted promptly.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. The updated version will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us:

Email: info@onkart.pk
Website: https://www.onkart.pk
Address: OnKart.pk Headquarters, Kahuta, Pakistan